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ktuner wont connect to the ecu

Posted: Wed Aug 17, 2016 12:04 am
by snowman0022
i have the ktuner ecu plugged into my rsx and i have the ecu plugged into my computer and it wont "connect". it just keeps trying to authenticate?? so what do i do? do i need the update? because i cant seem to update to the new version either..thank you

Re: ktuner wont connect to the ecu

Posted: Wed Aug 17, 2016 4:08 am
by KTuner
You posted in another thread, so choose which post you'd like to pursue the conversation in or use email.

Re: ktuner wont connect to the ecu

Posted: Thu Aug 18, 2016 3:52 am
by snowman0022
My bad just looking for answers. Do you think the update is keeping my ecumenical from not connecting?

Re: ktuner wont connect to the ecu

Posted: Thu Aug 18, 2016 3:52 am
by snowman0022
What email can I contact a representative at?

Re: ktuner wont connect to the ecu

Posted: Thu Aug 18, 2016 12:52 pm
by KTuner
There's an email icon here right below the screen name or our contact page has that info. Info@KTuner.com

Re: ktuner wont connect to the ecu

Posted: Fri Aug 19, 2016 12:12 am
by snowman0022
Thanks I just sent an email

Re: ktuner wont connect to the ecu

Posted: Sat Aug 27, 2016 2:30 pm
by snowman0022
My email is messed up and couldn't get answers from that email. So what advice do you have for me to fix why my lap top won't connect? Thanks

Re: ktuner wont connect to the ecu

Posted: Sat Aug 27, 2016 3:06 pm
by KTuner
Install the drivers and use the current version of the software. That's all you need to connect.

Re: ktuner wont connect to the ecu

Posted: Sat Aug 27, 2016 7:08 pm
by snowman0022
I'll try again and I'll let you know. Thank you

Re: ktuner wont connect to the ecu

Posted: Sat Aug 27, 2016 7:16 pm
by snowman0022
Is it possible my registration could keep it from connecting?